Outage in Cognite Service

Transformations failing in several clusters

Resolved Major
May 23, 2023 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

Cognite Engineering is currently investigating an issue causing Trasformations to fail in several clusters. Impacted end users will see transformations fail and not write data to the destination.
Components affected
Cognite Service Cognite Data Fusion API Cognite Service Cognite Data Fusion API Cognite Service Cognite Data Fusion API Cognite Service Cognite Data Fusion API Cognite Service Cognite Data Fusion API Cognite Service Cognite Data Fusion API Cognite Service Cognite Data Fusion API Cognite Service Cognite Data Fusion API Cognite Service Cognite Data Fusion API Cognite Service Cognite Data Fusion API
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/23/2023 11:08AM

The engineering team has concluded that the fix rolled out at 11:30 CEST resolved this incident completely. Our monitoring shows that there have been no problems running transformations for the last 100 minutes.
This incident is resolved.

MONITORING over 1 year ago - at 05/23/2023 09:37AM

Cognite Engineering has deployed a fix for this problem, and we see that Transformations now have started working again for several clusters. We will continue to monitor the situation to validate that the fix we deployed resolve the incident completely.

INVESTIGATING over 1 year ago - at 05/23/2023 08:31AM

The engineering team is still investigating the incident. There is an update to the description on how this problem impacts end users. If you are impacted by this problem, the UI will tell you that there is a job already running for this transform, but there is no update to statistics, and no data written to the destination.

INVESTIGATING over 1 year ago - at 05/23/2023 08:18AM

Cognite Engineering is currently investigating an issue causing Trasformations to fail in several clusters. Impacted end users will see transformations fail and not write data to the destination.

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