Outage in Cognite Service
Users unable to view existing Charts
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
We have pushed a fix by migrating users to new user identification on one project and monitoring the fix.
Following thorough investigations, the engineering team has pinpointed the issue and is now awaiting further updates from the customer to proceed.
Some users are unable to view the existing charts in their CDF projects. The engineering team is actively investigating this issue and will provide more updates as they become available.
We sincerely apologize for any inconvenience this may cause in your current work.
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