Outage in Cognite Service

File Uploads to az-eastus-1 Not Updating to "uploaded=true"

Resolved Minor
February 12, 2025 - Started 28 days ago - Lasted 3 days

Need to monitor Cognite Service outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Cognite Service, and never miss an outage again.
Start Free Trial

Outage Details

Hi All, We have identified an issue where files uploaded to az-eastus-1 are not reaching the "uploaded=true" status. This is affecting function deployments that depend on the Files API. Our engineering team is now investigating the latest deployment as a potential cause. We will provide updates as we continue investigating and working on a resolution.
Latest Updates ( sorted recent to last )
MONITORING 28 days ago - at 02/12/2025 04:22AM

Hi All,

The issue preventing files from reaching the "uploaded=true" status has been resolved. Uploads are now processing as expected. If you continue to experience any issues, please reach out to the Support team.

INVESTIGATING 28 days ago - at 02/12/2025 02:48AM

Updated the project limits and restarted the propertygraph-api-* to propagate the changes. The new limits are being reported, and there are no errors from the filestorage-subscriber. Additionally, engineers will further investigate this.

INVESTIGATING 28 days ago - at 02/12/2025 01:56AM

We are currently bringing in more engineering support to help identify the issue that we are facing here.

INVESTIGATING 28 days ago - at 02/12/2025 12:20AM

Hi All,

We have identified an issue where files uploaded to az-eastus-1 are not reaching the "uploaded=true" status. This is affecting function deployments that depend on the Files API. Our engineering team is now investigating the latest deployment as a potential cause. We will provide updates as we continue investigating and working on a resolution.

Stop chasing third-party outages across multiple status pages

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3845 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook