Outage in Cognite
Elevated error rates for RAW API in EUR-W3
Resolved Minor
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Outage Details
Cognite engineering has re-opened the incident from the 3rd of January after observing that we continue to have elevated error rates for the EUR-W3 cluster. The user experience is that we return 5xx errors on requests to RAW and that transformations jobs using RAW are failing or timing out. The engineering team is working on improving the performance of the underlying database and is also investigating the type of requests that dominates the traffic during periods with elevated error rates.
Components affected
Cognite Data Fusion APILatest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 01/19/2023 07:41PM
The incident was resolved on January 11, at 16:00 UTC.
IDENTIFIED
over 2 years ago - at 01/05/2023 09:38AM
Cognite engineering has re-opened the incident from the 3rd of January after observing that we continue to have elevated error rates for the EUR-W3 cluster. The user experience is that we return 5xx errors on requests to RAW and that transformations jobs using RAW are failing or timing out. The engineering team is working on improving the performance of the underlying database and is also investigating the type of requests that dominates the traffic during periods with elevated error rates.
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