Outage in Cognite

Canvas context not always available for agents

Resolved Minor
October 08, 2025 - Started 22 days ago - Lasted 1 day

Incident Report

Atlas agents consumed in Canvas do not always get the context of the Canvas (instances). This affects only some agents.

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Latest Updates ( sorted recent to last )
IDENTIFIED 21 days ago - at 10/10/2025 04:36AM

Atlas agents consumed in Canvas do not always get the context of the Canvas (instances). This affects only some agents. The issue is now contained, and the fix is in its final stages of development.

IDENTIFIED 22 days ago - at 10/09/2025 12:00AM

Atlas agents consumed in Canvas do not always get the context of the Canvas (instances). This affects only some agents. The cause of the issue was identified and is being fixed at this time.

INVESTIGATING 22 days ago - at 10/08/2025 11:58PM

Atlas agents consumed in Canvas do not always get the context of the Canvas (instances). This affects only some agents.

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