Outage in Cognite

AWS has issues in US N. Virginia

Minor
October 20, 2025 - Started about 15 hours ago

Incident Report

AWS is reporting increased error rates and latencies for multiple services in the US-EAST-1 (N. Virginia) region, where our aw-was-gp-001 cluster is located. The incident is currently being investigated.

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Latest Updates ( sorted recent to last )
INVESTIGATING about 6 hours ago - at 10/20/2025 05:25PM

The aw-was-gp-001 cluster continues to experience disruptions as major instability persists in the AWS US-EAST-1 (N. Virginia) region.

We are actively investigating on this, and the most severe impact seems to be on Functions and Workflow Orchestration services.

INVESTIGATING about 8 hours ago - at 10/20/2025 03:13PM

Production services in the aw-was-gp-001 cluster are experiencing errors, delays, and failed function calls. The issue has been reopened and is currently being investigated.

RESOLVED about 8 hours ago - at 10/20/2025 02:35PM

AWS has confirmed that the underlying DNS issue in the US-EAST-1 region is fully mitigated, and all AWS services are operating normally. CDF operations in aw-was-gp-001 have fully recovered without any manual intervention.

MONITORING about 12 hours ago - at 10/20/2025 11:03AM

AWS services in US-EAST-1 (N. Virginia) have largely recovered. CDF operations in aw-was-gp-001 are running normally, and no manual action is required. The incident remains in Monitoring.

MONITORING about 13 hours ago - at 10/20/2025 10:02AM

AWS is showing significant signs of recovery in the US-EAST-1 (N. Virginia) region. Most requests to affected services are now succeeding, and internal monitoring confirms recovery trends across key services and workflows.
We are continuing to monitor for any residual issues.

INVESTIGATING about 15 hours ago - at 10/20/2025 08:01AM

AWS is reporting increased error rates and latencies for multiple services in the US-EAST-1 (N. Virginia) region, where our aw-was-gp-001 cluster is located. The incident is currently being investigated.

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