Outage in Cognite
Charts unavailable in EUR-W3
Resolved MajorIncident Report
Cognite Engineering is investigating an issue causing Charts to fail to load for CDF projects based in EUR-W3 cluster. The Charts app is the only sub-app of Cognite Fusion that is failing.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 04/19/2023 01:36PM
After monitoring the Charts sub-app for a few hours, the engineering team has concluded that the issue is resolved. We have closed this incident.
MONITORING
over 2 years ago - at 04/19/2023 10:28AM
The engineering team has identified the failing component and fixed it. As of 10:20 UTC, our monitoring shows that Charts are available to end users again. The engineering team will continue to monitor the system to be certain that the fix is sufficient and can be used as a permanent fix.
INVESTIGATING
over 2 years ago - at 04/19/2023 09:45AM
Cognite Engineering is investigating an issue causing Charts to fail to load for CDF projects based in EUR-W3 cluster. The Charts app is the only sub-app of Cognite Fusion that is failing.
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