Outage in Cognite
3D processing jobs not scheduled
Resolved Minor
August 05, 2025 - Started 9 months ago
- Lasted about 1 hour
Incident Report
We have indentfied a potential issue with the 3D jobs are not being able to be started or scheduled for the cluster. Users using the 3D service will not be able to start new 3D jobs for new CAD or point clouds files. The team is working to identify the root cause.
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Latest Updates ( sorted recent to last )
MONITORING
9 months ago - at 08/05/2025 01:07PM
The team has identified the issue jobs processing quotas and a fix has been applied by increasing them. We are currently monitoring the incident.
INVESTIGATING
9 months ago - at 08/05/2025 12:56PM
We have indentfied a potential issue with the 3D jobs are not being able to be started or scheduled for the cluster. Users using the 3D service will not be able to start new 3D jobs for new CAD or point clouds files. The team is working to identify the root cause.
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