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Outage in Cognite

Hosted extractors overload in cluster

Resolved Minor
August 08, 2025 - Started 9 months ago - Lasted 3 days

Incident Report

A potential issue has been identified that the hosted extractors services is degraded in az-eastus-1. The API is still functioning howeverthe extractors themselves are not getting their relevant data into the CDF. The team is still working to find a solution.

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Latest Updates ( sorted recent to last )
MONITORING 9 months ago - at 08/08/2025 08:50PM

The applied fixes seem to show healthy metrics for the hosted extractor services. The team will continue to monitor the status.

IDENTIFIED 9 months ago - at 08/08/2025 08:02PM

The team has identified a potential issue with service health mechanisms for hosted extractors and is preparing a fix.

INVESTIGATING 9 months ago - at 08/08/2025 07:02PM

A potential issue has been identified that the hosted extractors services is degraded in az-eastus-1. The API is still functioning howeverthe extractors themselves are not getting their relevant data into the CDF. The team is still working to find a solution.

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