Outage in Cognite
Scheduled downtime - Database Upgrade
Resolved Major
September 10, 2025 - Started 8 months ago
- Lasted about 9 hours
Incident Report
During the database upgrade, we encountered some issues, which are currently affecting access to all APIs. The engineering team is actively working on the problem and has restored the previous database. We expect recovery to begin shortly.
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Latest Updates ( sorted recent to last )
MONITORING
8 months ago - at 09/10/2025 07:26AM
We’ve restored the database to the previous version, and all affected APIs are now functioning as expected. We are coordinating with Microsoft, as their involvement is required to fully resolve the issue.
Once that is completed, we will plan another migration to move the data back to the original database and restore the configuration.
INVESTIGATING
8 months ago - at 09/10/2025 06:49AM
During the database upgrade, we encountered some issues, which are currently affecting access to all APIs. The engineering team is actively working on the problem and has restored the previous database. We expect recovery to begin shortly.
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