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Outage in Cognite

We are experiencing an issue with Atlas AI

Resolved Minor
September 10, 2025 - Started 8 months ago - Lasted about 12 hours

Incident Report

"We are currently experiencing reduced functionality with Atlas AI for newly uploaded documents (approximately 7 PM UTC on September 10). Users may encounter issues when asking questions about these documents. "

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Latest Updates ( sorted recent to last )
IDENTIFIED 8 months ago - at 09/10/2025 08:11PM

We have identified the internal services contributing to this issue and are currently working on a fix.

INVESTIGATING 8 months ago - at 09/10/2025 06:06PM

"We are currently experiencing reduced functionality with Atlas AI for newly uploaded documents (approximately 7 PM UTC on September 10). Users may encounter issues when asking questions about these documents.

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