Outage in Cognite
We are experiencing an issue with Atlas AI
Resolved Minor
September 10, 2025 - Started about 1 month ago
- Lasted about 12 hours
Incident Report
"We are currently experiencing reduced functionality with Atlas AI for newly uploaded documents (approximately 7 PM UTC on September 10). Users may encounter issues when asking questions about these documents.
"
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 1 month ago - at 09/10/2025 08:11PM
We have identified the internal services contributing to this issue and are currently working on a fix.
INVESTIGATING
about 1 month ago - at 09/10/2025 06:06PM
"We are currently experiencing reduced functionality with Atlas AI for newly uploaded documents (approximately 7 PM UTC on September 10). Users may encounter issues when asking questions about these documents.
"
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