Outage in Cohesity

Helios User Interface latency

Resolved Minor
January 10, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We want to let our customers know that after the recent upgrade we are seeing slowness in the Helios User Interface. We are aggressively working to resolve the issue. The scheduled backups will continue run. We will continue to provide updates through our status page. We apologize for the inconvenience.
Components affected
Cohesity Management Portal
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 01/11/2023 12:16AM

This incident has been resolved.

MONITORING over 2 years ago - at 01/10/2023 11:54PM

We are currently monitoring the situation after applying the fix. Performance related metrics are returning to normal. We will continue to closely monitor the situation.

IDENTIFIED over 2 years ago - at 01/10/2023 11:52PM

We have identified the issue and have applied a fix to address the issue.

INVESTIGATING over 2 years ago - at 01/10/2023 10:43PM

We want to let our customers know that after the recent upgrade we are seeing slowness in the Helios User Interface. We are aggressively working to resolve the issue. The scheduled backups will continue run. We will continue to provide updates through our status page. We apologize for the inconvenience.

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