Outage in CoinJar

Delays with Email Delivery

Resolved Minor
February 02, 2023 - Started almost 3 years ago - Lasted 5 days
Official incident page

Incident Report

An issue with sending emails from CoinJar has been identified. This includes emails to approve sign ins on new devices and emails about deposits reaching your CoinJar account. We are working with our email provider and a fix is being implemented.
Components affected
CoinJar Website

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 02/07/2023 05:20AM

This incident has been resolved. Please contact support@coinjar.com if you experience any issues with email delivery.

MONITORING almost 3 years ago - at 02/02/2023 12:02PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 3 years ago - at 02/02/2023 11:10AM

An issue with sending emails from CoinJar has been identified. This includes emails to approve sign ins on new devices and emails about deposits reaching your CoinJar account.

We are working with our email provider and a fix is being implemented.

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