Outage in CoinJar

Incident: CoinJar Exchange Currently Unavailable for Some Customers

Resolved Major
April 15, 2025 - Started 17 days ago - Lasted 1 day
Official incident page

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Outage Details

We are currently aware that some customers are unable to access the CoinJar Exchange despite attempts to clear browser data and trying multiple web browsers as well as mobile web access. Our team is investigating this issue and working to resolve it as quickly as possible. We appreciate your patience and will provide updates as soon as more information is available.
Components affected
CoinJar Exchange
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 04/16/2025 07:25AM

This incident has been resolved.

MONITORING 16 days ago - at 04/15/2025 03:50AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 17 days ago - at 04/15/2025 12:56AM

We are currently aware that some customers are unable to access the CoinJar Exchange despite attempts to clear browser data and trying multiple web browsers as well as mobile web access.

Our team is investigating this issue and working to resolve it as quickly as possible.

We appreciate your patience and will provide updates as soon as more information is available.

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