Outage in CoinTracker
Purchased plans not reflecting in some accounts
Resolved MinorIncident Report
We're aware of an issue where some users who recently purchased or upgraded a plan are not seeing it reflected in CoinTracker, even though the payment processed successfully. Our team is actively investigating and we'll update this page as soon as we have more information.
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 03/20/2026 02:05PM
This incident has been resolved.
MONITORING
6 days ago - at 03/20/2026 02:21AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
6 days ago - at 03/20/2026 01:09AM
We're aware of an issue where some users who recently purchased or upgraded a plan are not seeing it reflected in CoinTracker, even though the payment processed successfully. Our team is actively investigating and we'll update this page as soon as we have more information.
Latest CoinTracker outages
Coinbase wallet syncing - 8 days ago
Wallet Sync Issue - about 1 month ago
Cost basis calculations are delayed - about 2 months ago
Wallets page is not loading - about 2 months ago
Site outage - 2 months ago
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