Outage in commercetools
Elevated API Error Rates GCP-EU
Resolved Minor
April 20, 2023 - Started over 2 years ago
- Lasted about 5 hours
Incident Report
Regions: GCP-EU
We're experiencing an elevated level of 5xx errors on our APIs.
The main endpoints affected are:
- Orders
- Carts
Also increased latency on Orders endpoints.
We are currently looking into this issue.
We're experiencing an elevated level of 5xx errors on our APIs.
The main endpoints affected are:
- Orders
- Carts
Also increased latency on Orders endpoints.
We are currently looking into this issue.
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Latest Updates ( sorted recent to last )
over 2 years ago - at 04/20/2023 08:10AM
Regions: GCP-EU
We're experiencing an elevated level of 5xx errors on our APIs.
The main endpoints affected are:
- Orders
- Carts
Also increased latency on Orders endpoints.
We are currently looking into this issue.
over 2 years ago - at 04/20/2023 09:02AM
We have identified the issue and are currently working on resolving it.
over 2 years ago - at 04/20/2023 09:10AM
Increased 5xx error rate has been resolved but we are still seeing increased latency on orders.
over 2 years ago - at 04/20/2023 09:52AM
Everything operating normally. And we are monitoring closely.
over 2 years ago - at 04/20/2023 12:24PM
After the spikes in 5xx errors there was still an increased latency to be seen on the orders endpoint.
Which is resolved now and will further be monitored as well.
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