Outage in commercetools
Data Processing Delay - AWS Europe
Resolved Minor
July 01, 2025 - Started 10 months ago
- Lasted 21 minutes
Incident Report
[Investigating] The background data processing infrastructure is delayed by approximately 1 hour.
This is causing inaccuracies in:
- product search results
- category search results
- order search results
And delay on:
- Subscription messages/change notifications to queues hosted in AWS
- This may result in inaccuracies or out-of-date information in downstream systems that rely on these messages
This is causing inaccuracies in:
- product search results
- category search results
- order search results
And delay on:
- Subscription messages/change notifications to queues hosted in AWS
- This may result in inaccuracies or out-of-date information in downstream systems that rely on these messages
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Start Free Trial
- No credit card
- 14-day trial
- 2-minute setup
Latest Updates ( sorted recent to last )
10 months ago - at 07/01/2025 04:07PM
[Investigating] The background data processing infrastructure is delayed by approximately 1 hour.
This is causing inaccuracies in:
- product search results
- category search results
- order search results
And delay on:
- Subscription messages/change notifications to queues hosted in AWS
- This may result in inaccuracies or out-of-date information in downstream systems that rely on these messages
Latest commercetools outages
Degraded Performance - API Hub - about 1 month ago
Elevated API Error Rates - GCP Europe - about 1 month ago
Service Disruption Merchant Center and Studio - GCP North America and AWS North America - about 1 month ago
Service Disruption Merchant Center - GCP North America - about 2 months ago
Message delivery delay for GCP PubSub - GCP Australia - 2 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
