Outage in commercetools

Data Processing Delay - AWS Europe

Resolved Minor
July 01, 2025 - Started 2 days ago - Lasted 21 minutes

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Outage Details

[Investigating] The background data processing infrastructure is delayed by approximately 1 hour.

This is causing inaccuracies in:
- product search results
- category search results
- order search results

And delay on:
- Subscription messages/change notifications to queues hosted in AWS
- This may result in inaccuracies or out-of-date information in downstream systems that rely on these messages
Components affected
commercetools API Projects
Latest Updates ( sorted recent to last )
2 days ago - at 07/01/2025 04:07PM

[Investigating] The background data processing infrastructure is delayed by approximately 1 hour.

This is causing inaccuracies in:
- product search results
- category search results
- order search results

And delay on:
- Subscription messages/change notifications to queues hosted in AWS
- This may result in inaccuracies or out-of-date information in downstream systems that rely on these messages

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