Outage in commercetools
Data Processing Delay - AWS Europe
Resolved Minor
July 01, 2025 - Started 23 days ago
- Lasted 21 minutes
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Outage Details
[Investigating] The background data processing infrastructure is delayed by approximately 1 hour.
This is causing inaccuracies in:
- product search results
- category search results
- order search results
And delay on:
- Subscription messages/change notifications to queues hosted in AWS
- This may result in inaccuracies or out-of-date information in downstream systems that rely on these messages
This is causing inaccuracies in:
- product search results
- category search results
- order search results
And delay on:
- Subscription messages/change notifications to queues hosted in AWS
- This may result in inaccuracies or out-of-date information in downstream systems that rely on these messages
Components affected
commercetools API ProjectsLatest Updates ( sorted recent to last )
23 days ago - at 07/01/2025 04:07PM
[Investigating] The background data processing infrastructure is delayed by approximately 1 hour.
This is causing inaccuracies in:
- product search results
- category search results
- order search results
And delay on:
- Subscription messages/change notifications to queues hosted in AWS
- This may result in inaccuracies or out-of-date information in downstream systems that rely on these messages
Latest commercetools outages
Degraded Performance - GCP Australia - 9 days ago
Builds issues - DataCenter - 22 days ago
API Hub/Extension Runner Failing - about 1 month ago
Outage of commercetools APIs - GCP North America and GCP Australia - about 1 month ago
Data Processing Delay - GCP North America - Customer Search - 4 months ago
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