Outage in commercetools

GCP Australia - Elevated API Error Rates on Product Related Endpoints

Resolved Minor
July 25, 2025 - Started 2 days ago - Lasted 22 minutes

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Outage Details

We are experiencing elevated levels of 503 errors across product related API endpoints. Our teams are actively investigating the issue and working to mitigate the impact.

We are committed to resolving this as swiftly as possible and will provide further updates shortly.
Components affected
commercetools API Projects
Latest Updates ( sorted recent to last )
2 days ago - at 07/25/2025 03:55AM

We are experiencing elevated levels of 503 errors across product related API endpoints. Our teams are actively investigating the issue and working to mitigate the impact.

We are committed to resolving this as swiftly as possible and will provide further updates shortly.

2 days ago - at 07/25/2025 04:09AM

We have identified the cause of the issue and are currently taking corrective actions to resolve it. We are monitoring progress closely and we will provide updates as necessary.

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