Outage in commercetools

Degraded Performance - GCP North America

Resolved Minor
August 21, 2025 - Started 3 days ago - Lasted 16 minutes

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Outage Details

We are currently investigating an increase in errors. Our engineering team is working to identify the root cause and restore optimal performance. We will provide updates as soon as more information becomes available.
This is affecting Product Projections search the most.
Components affected
commercetools Composable Commerce: APIs
Latest Updates ( sorted recent to last )
3 days ago - at 08/21/2025 03:31PM

We are currently investigating an increase in errors. Our engineering team is working to identify the root cause and restore optimal performance. We will provide updates as soon as more information becomes available.
This is affecting Product Projections search the most.

3 days ago - at 08/21/2025 03:41PM

We have identified the cause of the elevated error rate on GET and POST requests to product-projections/search and are currently taking corrective actions to resolve it. We are monitoring progress closely and we will provide updates as necessary.

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