Outage in Commio
10DLC Outbound/Inbound SMS and MMS Messaging Failures
Resolved MinorIncident Report
We are currently experiencing issues with sending and receiving 10DLC SMS/MMS messages. The issue is being investigated.
Components affected
Commio Text Messaging (SMS/MMS)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 04/01/2026 08:18PM
Our team has continued to observe normal messaging send/receive times. At this time messing functionality has been fully restored. If you experience any issues please open a ticket by emailing support@commio.com.
MONITORING
about 1 month ago - at 04/01/2026 05:20PM
We have identified and corrected the issue causing messages to not be sent. During this time messages were queued and are now being sent. We are continuing to monitor for stability.
INVESTIGATING
about 1 month ago - at 04/01/2026 04:12PM
Our team continues to investigate the issue causing SMS/MMS failures, we will continue to provide updates as they are available.
INVESTIGATING
about 1 month ago - at 04/01/2026 02:08PM
We are currently experiencing issues with sending and receiving 10DLC SMS/MMS messages. The issue is being investigated.
Latest Commio outages
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Outbound Messaging Delays - 6 months ago
10DLC Inbound/Outbound SMS/MMS Delays - 9 months ago
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