Outage in Commio
Freshbooks Billing Services Down
Resolved MinorIncident Report
Commio is currently experiencing an issue with submitting payments to Freshbooks Billing Service. We are waiting to get a resolution timeline from Freshbooks. Until this issue is resolved you may receive an error when attempting to make a payment or update any billing information. We will update the status as more information is received or the issue is resolved. If you need further assistance please send a ticket to support@commio.com and you can monitor the service status via: http://status.thinq.com
Components affected
Commio BillingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 hour ago - at 08/05/2026 03:00AM
Our team has been monitoring and observed payments processing normally. At this time the issue has been resolved, if you experience any further issues please email support@commio.com for assistance.
MONITORING
about 6 hours ago - at 08/04/2026 09:50PM
Freshbooks has implemented a fix to resolve the issue effecting the ability to make payments. At this time we are seeing payments process normally, and we are continuing to monitor for stability.
IDENTIFIED
about 9 hours ago - at 08/04/2026 07:15PM
Freshbooks has advised that the issue has been identified, and they are working quickly to resolve. We will post an update as soon as everything is resolved.
INVESTIGATING
about 9 hours ago - at 08/04/2026 06:48PM
Commio is currently experiencing an issue with submitting payments to Freshbooks Billing Service. We are waiting to get a resolution timeline from Freshbooks. Until this issue is resolved you may receive an error when attempting to make a payment or update any billing information. We will update the status as more information is received or the issue is resolved. If you need further assistance please send a ticket to support@commio.com and you can monitor the service status via: http://status.thinq.com
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