Outage in Atlassian Compass
Issues with data pipelines for customers using GitHub for Jira Connector.
Resolved MinorIncident Report
We are aware of an issue where users of GitHub for Jira connector may be missing pull requests and experiencing other data pipeline issues. Our team is looking into this with urgency and an update will be provided when available.
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 05/20/2025 04:07AM
Existing events are continuing to be processed. Any updates to existing entities such as pull requests will also correct and update the data here as required. If there are any concerns about impact to your site with this connector please reach out to support and the team will address your concerns as soon as possible.
IDENTIFIED
9 months ago - at 05/19/2025 01:37AM
Processing of previously impacted events is now underway. An update will be provided when these operations have been completed and historical processing has been completed.
IDENTIFIED
9 months ago - at 05/15/2025 05:17AM
Our team has identified the root cause of this issue and have reverted the change that was causing these data processing errors. All new updates from GitHub should now be flowing correctly.
We are actively working to address a potential data gap for previously impacted events, and will provide an update when available.
INVESTIGATING
9 months ago - at 05/15/2025 02:22AM
We are aware of an issue where users of GitHub for Jira connector may be missing pull requests and experiencing other data pipeline issues. Our team is looking into this with urgency and an update will be provided when available.
Latest Atlassian Compass outages
Delays in Opsgenie, JSM Ops and Compass Ops notifications - 5 months ago
Intermittent failure in Forge app invocation - 7 months ago
Degraded performance in Opsgenie and JSM operations - 8 months ago
Customers may experience delays receiving emails - 8 months ago
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