Mailbox Service Disruption

Mail services have been fully restored. Customers should now be able to access webmail and send and receive emails as normal.

We apologise for the disruption and thank you for your patience.

Mail services have been fully restored. Customers should now be able to access webmail and send and receive emails as normal.

Our team will continue to monitor services over the coming hours to ensure full stability.

What was affected:

Webmail – customers were unable to access the webmail portal
POP & IMAP – sending and receiving emails was impacted

We apologise for the disruption and thank you for your patience.

Mail services are partially restored. Some customers may still be experiencing issues with webmail access and email sending and receiving. Our team is actively monitoring the situation.

What's affected:

Webmail – access may still be intermittent for some customers
POP & IMAP – email sending and receiving may still be impacted for some customers

We are continuing to investigate this issue.

We're aware that customers are currently experiencing issues with Compass mail services. Our team is actively investigating and will
provide an update as soon as possible.

What's affected:

Webmail client login – customers are unable to access the webmail portal
Mail server – sending and receiving emails may be impacted

We apologise for the inconvenience and thank you for your patience.