Outage in Computop
Paygate Störung / Paygate Disruption - Credit Card 3D Secure
Resolved Major
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Outage Details
Dear customers,
Our monitoring systems indicate an incident for the Paygate.
Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.
Computop aims to provide you with an update on this subject-matter as soon as we have more information.
Kind regards,
Computop Client Implementation and Operations
~~~~~~~~~~~~~~~
Sehr geehrte Geschäftspartner,
unsere Überwachungssysteme registrieren derzeit eine Störung beim Computop Paygate.
Unser Notfalldienst ist bereits informiert und prüft das Systemverhalten sowie etwaige Ursachen. Wir halten Sie über die weitere Entwicklung auf dem Laufenden.
Mit freundlichen Grüßen
Computop Client Implementation and Operations
____________________________________
Computop Paygate GmbH
Schwarzenbergstraße 4
D-96050 Bamberg
Fon: +49 951 980 0939
e-mail: helpdesk@computop.com
web: www.computop.com
Amtsgericht Bamberg HRB 7006
Geschäftsführer: Ralf Gladis, Stephan Kück, Thomas Egglseder, Kenneth M. Overgaard-Nielsen
Components affected
Computop 3D Secure (Visa Secure) Computop 3D Secure (Mastercard Identity Check) Computop 3D Secure (JCB JSecure) Computop 3D Secure (Diners Protect Buy) Computop Paygate Computop BNP Paribas Computop 3D Secure (American Express SafeKey)Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 09/17/2025 12:57PM
Dear customers,
Our monitoring systems are indicating normal processing times for your payment transactions.
Kind regards,
Computop Client Implementation and Operations
~~~~~~~~~~~~~~
Sehr geehrte Kunden,
unsere Überwachungssysteme melden wieder normale Verarbeitungszeiten bei der Zahlungsabwicklung.
Mit freundlichen Grüßen
Computop Client Implementation and Operations
____________________________________
Computop Paygate GmbH
Schwarzenbergstraße 4
D-96050 Bamberg
Fon: +49 951 980 0939
e-mail: helpdesk@computop.com
web: www.computop.com
Amtsgericht Bamberg HRB 7006
Geschäftsführer: Ralf Gladis, Stephan Kück, Thomas Egglseder, Kenneth M. Overgaard-Nielsen
INVESTIGATING
7 days ago - at 09/17/2025 11:24AM
Dear customers,
Our monitoring systems indicate an incident for the Paygate.
Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.
Computop aims to provide you with an update on this subject-matter as soon as we have more information.
Kind regards,
Computop Client Implementation and Operations
~~~~~~~~~~~~~~~
Sehr geehrte Geschäftspartner,
unsere Überwachungssysteme registrieren derzeit eine Störung beim Computop Paygate.
Unser Notfalldienst ist bereits informiert und prüft das Systemverhalten sowie etwaige Ursachen. Wir halten Sie über die weitere Entwicklung auf dem Laufenden.
Mit freundlichen Grüßen
Computop Client Implementation and Operations
____________________________________
Computop Paygate GmbH
Schwarzenbergstraße 4
D-96050 Bamberg
Fon: +49 951 980 0939
e-mail: helpdesk@computop.com
web: www.computop.com
Amtsgericht Bamberg HRB 7006
Geschäftsführer: Ralf Gladis, Stephan Kück, Thomas Egglseder, Kenneth M. Overgaard-Nielsen
Latest Computop outages
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