Outage in Computop

Paygate Störung / Paygate External Disruption - Data Center

Resolved Major

June 15, 2026 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

Dear customers, UPDATE: All Systems working fine again since 10.24pm. Issue still under investigating, waiting for feedback from datacenter. We received a response from our datacenter provider. The issue seems to be identified and they are working with high pressure on a solution. Computop aims to provide you with an update on this subject-matter as soon as we have more information. Kind regards, Computop Client Implementation and Operations ~~~~~~~~~~~~~~~ Sehr geehrte Geschäftspartner, UPDATE: Alle Systeme arbeiten wieder einwandfrei seit 10:24 Uhr. Die Untersuchungen laufen weiterhin, warten auf weitere Rückmeldung aus dem Datacenter. Wir haben eine Rückmeldung aus dem Rechenzentrum erhalten. Das Problem scheint identifiziert zu sein und es wird mit Hochdruck an der Lösung gearbeitet. Wir halten Sie über die weitere Entwicklung auf dem Laufenden. Mit freundlichen Grüßen Computop Client Implementation and Operations ____________________________________ Computop Paygate GmbH Schwarzenbergstraße 4 D-96050 Bamberg Fon: +49 951 980 0939 e-mail: helpdesk@computop.com web: www.computop.com Amtsgericht Bamberg HRB 7006 Geschäftsführer: Kenneth M. Overgaard-Nielsen, Thomas Egglseder

Components affected

Computop EVO Payments Computop Nets Computop PagBrasil Computop Paysquare Computop PayU Latin America Computop Finland Online Bank Transfer Computop Consors Finanz Computop Fraud Prevention Computop MobilePay by Danske Bank Computop API Documentation Computop easyCredit Computop eNETS Computop PayU Central Eastern Europe Computop Indonesia ATM Computop Paysafe Pay Later Computop American Express Computop Barclaycard Computop Findomestic Computop Click To Pay Computop Dashboard Computop FLOA Pay Computop Creditreform Computop Alipay Computop 3D Secure (Mastercard Identity Check) Computop Paysafecard Computop Mailserver Computop Heartland Computop Smart Data Computop PayPal Computop POLi Computop giropay via EVO Computop WeChat Computop Zimpler Computop Girocard Computop Bancontact (via PPRO) Computop PAYSBUY Cash Computop iCard Computop J.P. Morgan (Chase Paymentech CC) Computop Teleingreso Computop Credorax Computop PayU India Computop Android Pay Computop Skrill Computop GMO Computop Global Payments (former HSBC Merchant Services) Computop Cardinal Commerce Computop 3D Secure (American Express SafeKey) Computop Direct Debig via EasyCollect Computop Klarna Computop Schufa Computop Bluecode Computop Postfinance Computop EMS (European Merchant Services) Computop Trustly Computop Trustpay Computop InterCard Computop Limonetik Computop PayPal Computop Payvision Computop PXP (Kalixa) Computop RBI (Raiffeisenbank International) Computop SafeCharge Computop Safetypay Computop Ideal Group Computop PAYMORROW Computop Instant Payment (Token.io) Computop EVO US Computop Instanea Computop iDEAL via Rabobank Computop First Cash Solution Computop UPI Computop giropay (Paydirekt) Computop First Data Europe Computop MBWay Computop Six Payment Services Computop Société Generale Computop Asiapay Computop 3D Secure (Visa Secure) Computop Bitcoin Computop CRIF Computop PayU Latin America Computop Settlement File (CTSF) Computop Risk-Ident Computop Airplus Computop RatePAY Computop giropay (Fiducia) Computop Qlik Sense HUB Computop giropay (Starfinanz) Computop Bancontact (via EMS) Computop PAYONE Computop Diners Club Computop Przelewy24 Computop DZ Bank Computop Qiwi Computop ECP Computop RHB Bank Computop Elavon Computop Boleto Bancário Computop POS Processing Computop Direct Debit via EVO Computop Masterpass Computop Chinapay Computop Elavon US Computop Klarna Sofort Computop MasaPay Computop PayU Africa Computop PayU Central Eastern Europe Computop PayU India Computop Sabadell Computop UCS - United Card Services Computop Vantiv Computop Volksbank in der Ortenau Computop WGZ Bank Computop Getnet Computop Worldline Computop Worldpay Computop VR Payment Computop J.P. Morgan (Chase Paymentech PNS) Computop Paynetics Computop 3D Secure (Bancontact) Computop 3D Secure (Cartes Bancaires) Computop 3D Secure (China UnionPay) Computop 3D Secure (Dankort) Computop First Data IPG Computop Bancontact (via Rabobank) Computop paydirekt Computop 3DS Simulation Server Computop MyClear FPX Computop PayU Latin America Computop Concardis Computop MyBank Computop Clearhaus Computop PayU Poland Computop Cofidis Computop PayU Africa Computop 3D Secure (Diners Protect Buy) Computop Be2bill Computop iDEAL Computop iDEAL via PPRO Computop Multibanco Computop Card Complete Computop Fiducia Computop TWINT Computop Bank Transfer Computop arvato (BIG) Computop Swish Computop Billpay Computop Barzahlen Computop Brazil OBT Computop Direct Debit via Intercard Computop Bürgel Computop Direct Debit Computop 7-Eleven Computop Telephone-System Computop Real Solution Computop ApplePay Computop EPS Computop Enterpay Computop 3D Secure (JCB JSecure) Computop iPay Computop Analytics Computop Klarna Checkout Computop BitPay Computop AIBMS Computop CIMB Clicks Computop FTP Server Computop Dragonpay Computop BNP Paribas Computop amazon pay Computop ACI ReD Computop Afterpay Computop DCC Computop Paygate

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 06/15/2026 08:35PM

Dear customers,

Our monitoring systems are indicating normal processing times for your payment transactions.

Kind regards,

Computop Client Implementation and Operations

~~~~~~~~~~~~~~

Sehr geehrte Kunden,

unsere Überwachungssysteme melden wieder normale Verarbeitungszeiten bei der Zahlungsabwicklung.

Mit freundlichen Grüßen

Computop Client Implementation and Operations

____________________________________
Computop Paygate GmbH
Schwarzenbergstraße 4
D-96050 Bamberg

Fon: +49 951 980 0939
e-mail: helpdesk@computop.com
web: www.computop.com

Amtsgericht Bamberg HRB 7006
Geschäftsführer: Kenneth M. Overgaard-Nielsen, Thomas Egglseder

INVESTIGATING about 2 months ago - at 06/15/2026 08:31PM