Outage in Comvergence
Comvergence Voice network outage
Resolved MajorIncident Report
We are presently experiencing an outage on the Voice network.
Senior engineers are presently looking into the issue and the services are now gradually coming back
A further update will be provided in 15 minutes.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 10/30/2024 12:35AM
All Voice services are now restored.
MONITORING
over 1 year ago - at 10/30/2024 12:26AM
There was an upstream problem with the GCP Cloud affecting multiples services across Australia.
Please check the link below to see the details;
https://status.cloud.google.com/incidents/Pvq1RGrACDwogEE8hcrm#3hGeTiN1z7daRZ8ZPNwG
MONITORING
over 1 year ago - at 10/30/2024 12:19AM
The issue is now identified and a fix is implemented. All voice services are now gradually coming back online. If your services are still experiencing issues please reach out to our Support team to further investigate.
We are now monitoring the services.
INVESTIGATING
over 1 year ago - at 10/29/2024 11:58PM
We are presently investigating the cause of the Voice outage. If you want to place a temporary diversion to a mobile/failover number, please send the request via email to our Support Team - support@comvergence.com.au.
We apologise for the inconvenience caused.
INVESTIGATING
over 1 year ago - at 10/29/2024 11:44PM
We are presently experiencing an outage on the Voice network.
Senior engineers are presently looking into the issue and the services are now gradually coming back
A further update will be provided in 15 minutes.
Latest Comvergence outages
Voice Outage - over 1 year ago
Unplanned NBN Outage - almost 2 years ago
Unplanned NBN Outage in Melbourne - over 2 years ago
Unplanned Outage - over 2 years ago
Some customers Hosted/Cloud PBX voice services are down - about 3 years ago
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