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Outage in Comvergence

Unplanned Voice outage

Resolved Major
April 20, 2022 - Started about 4 years ago - Lasted about 1 hour
Official incident page

Incident Report

Our upstream carrier is currently investigating this issue. No ETA yet but as soon as we get an update from them, we'll keep you posted. Regards, Comvergence Support T:0399130000

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Latest Updates ( sorted recent to last )
RESOLVED about 4 years ago - at 04/21/2022 03:04AM

Outage is now confirmed working after our upstream carrier sorted the call routing issue on their side.

MONITORING about 4 years ago - at 04/21/2022 02:35AM

Our upstream carrier has implemented a fix for the call routing issue on their side. Calls are coming through now but we're still monitoring the results as of this moment

INVESTIGATING about 4 years ago - at 04/21/2022 02:04AM

Our upstream carrier is currently investigating this issue.

No ETA yet but as soon as we get an update from them, we'll keep you posted.

Regards,
Comvergence Support
T:0399130000

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