Outage in Confluence
Notifications are delayed
Resolved MajorIncident Report
Summary AI Generated
**Confluence Notification Delay – August 25, 2026** On August 25, 2026, a major incident lasting approximately 5.9 hours caused increased latency in email, mobile, and Slack notifications across Confluence, Jira, and Jira Service Management. The issue stemmed from performance degradation affecting notifications in specific regions, which teams identified and mitigated through corrective measures. The incident was fully resolved by 14:33 UTC, with all notification services returning to normal operation.
We are actively investigating reports of performance degradation resulting in increased latency for email, mobile, and slack notifications for Jira, JSM and Confluence. Our teams are investigating the issue and more information will be shared within the next 1 hour.
Components affected
Confluence NotificationsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 18 hours ago - at 08/25/2026 02:33PM
On 25th Aug 2026, some users may have experienced increased latency in email, mobile and slack notifications.
The issue has now been resolved, and the service is operating normally for all customers.
MONITORING
about 19 hours ago - at 08/25/2026 01:01PM
Our teams continue to mitigate the issue and are observing some improvements. We continue to monitor the situation and will take necessary actions until the incident is fully recovered.
We will provide further updates within next two hours, or sooner if we have significant progress to share.
INVESTIGATING
about 21 hours ago - at 08/25/2026 10:49AM
Our teams have taken few corrective measures to mitigate the issue in one of the impacted regions and are observing some improvements. We continue to monitor the situation and will take necessary actions until the incident is fully recovered.
We will provide further updates within next two hours, or sooner if we have significant progress to share.
INVESTIGATING
about 22 hours ago - at 08/25/2026 09:44AM
Our teams have identified the impacted regions and are actively working to mitigate the issue. We will provide further updates within an hour, or sooner if we have significant progress to share.
INVESTIGATING
about 23 hours ago - at 08/25/2026 08:42AM
We are actively investigating reports of performance degradation resulting in increased latency for email, mobile, and slack notifications for Jira, JSM and Confluence. Our teams are investigating the issue and more information will be shared within the next 1 hour.
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