Outage in Confluence
Issues accessing Jira Cloud, Jira Service Management and Confluence in some regions
Resolved MajorIncident Report
Summary AI Generated
On August 27, 2026, Jira Cloud, Jira Service Management, and Confluence experienced a major outage lasting approximately 58 minutes, leaving affected users unable to access the services. The disruption impacted all core functionality across both desktop and mobile platforms, including content access, editing, search, authentication, and administration. A fix was identified and rolled out to affected regions, fully restoring service by 05:16 UTC, with a public postmortem to follow.
Our teams have identified this issue is also impacting Jira Service Management. We will update further as soon as possible.
Components affected
Confluence View Content Confluence Create and Edit Confluence Comments Confluence Search Confluence Authentication and User Management Confluence Administration Confluence Notifications Confluence Marketplace Apps Confluence Purchasing & Licensing Confluence Signup Confluence Automations Confluence Cloud to Cloud Migrations - Copy Product Data Confluence Server to Cloud Migrations - Copy Product Data Confluence iOS App Confluence Android AppTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
about 14 hours ago - at 08/27/2026 05:16AM
On 27 August 2026 UTC, Atlassian products including Jira Cloud, Jira Service Management and Confluence experienced a disruption, and services were unavailable to affected users.
The issue has now been resolved, and the service is operating normally for all affected customers.
A public postmortem for this incident will be made available on this page when our full investigation of the incident has been completed.
MONITORING
about 15 hours ago - at 08/27/2026 04:51AM
The issues relating to loading Jira Cloud, Jira Service Management and Confluence are now in recovery. We'll continue to monitor closely to confirm stability and provide an update within one hour, or sooner as more information becomes available.
IDENTIFIED
about 15 hours ago - at 08/27/2026 04:33AM
Our teams have identified a possible fix for the issues impacting Jira Cloud, Jira Service Management and Confluence. This is now being rolled out to impacted regions and we will update within one hour, or sooner if further information is available.
INVESTIGATING
about 15 hours ago - at 08/27/2026 04:25AM
We are investigating an issue with accessing products that is impacting Confluence, Jira Cloud and Jira Serivce Management customers.
Our team is urgently investigating this issue and we will provide further details within one hour or sooner if information is available.
INVESTIGATING
about 15 hours ago - at 08/27/2026 04:22AM
Our teams have identified this issue is also impacting Jira Service Management. We will update further as soon as possible.
Latest Confluence outages
Notifications are delayed - 2 days ago
Degraded performance of Notifications - 3 days ago
Marketplace App Macros Not Rendering in Confluence - 7 days ago
Confluence intermittent errors - 15 days ago
Reliability issues with Jira and Confluence - about 2 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
