Outage in Conga

Investigating Issue Impacting Conga Collaborate

Resolved Major
October 28, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating reports of increased errors when attempting to create proposals through Conga Collaborate in all regions. Customers may experience inability to create proposals. We will provide further updates as they are available.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/28/2025 06:49PM

The issue impacting Conga Collaborate in all regions has been fully resolved and all affected services have returned to normal operation.

IDENTIFIED about 2 months ago - at 10/28/2025 06:26PM

We've identified the root cause of the issue.

Our engineering teams are actively working on implementing a solution to resolve the issue.

Customers may continue to experience inability to generate proposals from Salesforce while the fix is being deployed.

INVESTIGATING about 2 months ago - at 10/28/2025 05:39PM

We are currently investigating reports of increased errors when attempting to create proposals through Conga Collaborate in all regions.

Customers may experience inability to create proposals.

We will provide further updates as they are available.

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