Outage in Conga

Investigating Issue Impacting Login on Platform NA region

Resolved Major

August 25, 2026 - Started 9 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating issues with failure affecting Platform Login, Composer, XAuthor within the NA Region Customers may experience a failed login. We will provide further updates as they are available.

Components affected

Conga Composer - NA Conga Batch - NA Conga Trigger - NA Conga Composer API - NA Conga Sign - NA Conga CPQ Catalog Service - NA Conga CPQ Administration Service - NA Conga CPQ Quote Service - NA Conga CPQ Order Service - NA Conga Merge Service - NA Conga X-Author for Contracts - NA Conga Login & Authentication - NA Conga CLM for Salesforce - NA Conga Contracts Legacy - NA Conga Collaborate - NA Conga Discovery AI - NA Conga CLM - NA Conga CPQ Config Service - NA Conga CPQ Pricing Service - NA Conga CPQ Assets Service - NA Conga CPQ Renewals Service - NA Conga Contracts for Salesforce - NA

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Latest Updates ( sorted recent to last )

RESOLVED 9 days ago - at 08/25/2026 03:37PM

The issue impacting Platform Login and Composer in the NA region(s) has been fully resolved and all affected systems have returned to normal operation.

IDENTIFIED 9 days ago - at 08/25/2026 03:23PM

Platform Login issue has been identified and fixed and this is causing our products to checks to start to pass. Changing to Partial outage while it catches up processing of jobs.

We will provide further updates as they are available.

INVESTIGATING 9 days ago - at 08/25/2026 02:42PM

We are currently investigating issues with failure affecting Platform Login, Composer, CPQ, CLM, XAuthor within the NA Region

Customers may experience a failed authentication or access to products and services.

Composer Batch and Trigger are not impacted do moved them to operational.

We will provide further updates as they are available.

INVESTIGATING 9 days ago - at 08/25/2026 02:04PM

We are currently investigating issues with failure affecting Platform Login, Composer, CPQ, CLM, XAuthor within the NA Region

Customers may experience a failed login.

We will provide further updates as they are available.

INVESTIGATING 9 days ago - at 08/25/2026 01:57PM

We are currently investigating issues with failure affecting Platform Login, Composer, XAuthor within the NA Region

Customers may experience a failed login.

We will provide further updates as they are available.

Latest Conga outages

Investigating Issue Impacting email functionality on Conga Platform - 17 days ago

Investigating Issue Impacting Conga Contracts - about 1 month ago

Partial Service Degradation - Conga Platform - about 1 month ago

Conga Contracts – North America Performance Degradation - about 1 month ago

Investigating Issue Impacting Conga Contracts - about 2 months ago

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