Outage in Conga
Investigating Issue Impacting Composer in EU
Resolved MajorIncident Report
We investigated and resolved reports of delays affecting document merges in EU that occured between 1:45 PM and 2:40 PM UTC. Some customers in the EU region experienced delays or failures when generating document merges. The issue was caused by reduced processing capacity during a period of high demand. Capacity has been restored and service is operating normally. We are implementing changes to prevent a recurrence.
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RESOLVED
24 days ago - at 08/31/2026 03:37PM
We investigated and resolved reports of delays affecting document merges in EU that occured between 1:45 PM and 2:40 PM UTC. Some customers in the EU region experienced delays or failures when generating document merges. The issue was caused by reduced processing capacity during a period of high demand. Capacity has been restored and service is operating normally. We are implementing changes to prevent a recurrence.
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