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Outage in ConnectWise

Investigating - ConnectWise RMM - Delay in syncing tickets from RMM to PSA

Resolved Minor
July 09, 2024 - Started over 1 year ago - Lasted about 4 hours

Incident Report

We are investigating issue where the ticket sync from RMM to PSA is delayed.

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Latest Updates ( sorted recent to last )
over 1 year ago - at 07/09/2024 03:34PM

We are investigating issue where the ticket sync from RMM to PSA is delayed.

over 1 year ago - at 07/09/2024 04:48PM

The reports of RMM to PSA Sync delay has been identified and a resolution is in progress. Tickets are now getting processed in PSA.

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