What is ConnectWise Help Desk Services™ current status?

ConnectWise Help Desk Services™ seems to be having problems. You can check ConnectWise Help Desk Services™ status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check ConnectWise Help Desk Services™ status?

You can use IsDown service or go to ConnectWise official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when ConnectWise Help Desk Services™ is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when ConnectWise Help Desk Services™ has issues. ConnectWise official status page might also offer notification options such as email, SMS, or Slack.

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Is ConnectWise Help Desk Services™ Down? Check current status

Q: Is ConnectWise Help Desk Services™ down today?

ConnectWise Help Desk Services™ was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the ConnectWise status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest ConnectWise Help Desk Services™ outages, issues and problems' at the top of the page.

Check if ConnectWise Help Desk Services™ is down, official outages, user-reported issues, and outages map.

Current ConnectWise Help Desk Services™ status

ConnectWise Help Desk Services™ is working normally

Updated from ConnectWise official status page 1 minute 28 seconds ago

ConnectWise Help Desk Services™ is a component of ConnectWise ›

ConnectWise Help Desk Services™ service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally

Possible Incident

Confirmed Outage

View ConnectWise Reports Map

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ConnectWise Help Desk Services™ recent outages and downtime history

IsDown has tracked 23 incidents for ConnectWise Help Desk Services™ since started monitoring ConnectWise status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official ConnectWise Help Desk Services™ outages and also issues that we're started by a spike in crowdsource reports.

Date	Incident	Duration
Jun 30, 2025 08:51 PM CEST	Minor Help Desk and NOC Services Chat Functionality Our team is actively working to resolve the issue affecting Help Desk Services and NOC Services C...	about 7 hours
Jun 02, 2025 11:07 PM CEST	Minor Investigating - Expert Services \| Unable to reach HD via Chat We are investigating reports of customers unable to reach Help Desk Services and NOC Services (US...	about 1 hour
Jan 28, 2025 09:26 PM CET	Minor Help Desk - Errors on saving Helpdesk Security related requests We have identified issue of saving Helpdesk Security related requests from ASIO Portal	about 16 hours
Jan 27, 2025 08:31 PM CET	Minor Investigating - Help Desk Services We are currently investigating reports of issues on phone, chat, email and PSA on Help Desk Servi...	28 minutes
Jul 19, 2024 12:01 PM CEST	Minor Investigating - HelpDesk Services Degration We are currently investigating reports of users experiencing difficulties in reaching our Help De...	about 13 hours
Jul 09, 2024 05:35 PM CEST	Minor Investigating - ConnectWise RMM - Delay in syncing tickets from RMM to PSA We are investigating issue where the ticket sync from RMM to PSA is delayed.	about 4 hours
May 10, 2024 10:58 PM CEST	Minor Monitoring - Help Desk Services \| Shortlink Depricartion There was a degradation on short link creation, a fix has been applied and closely monitoring it.	about 1 hour
Apr 26, 2024 10:48 PM CEST	Minor Investigating - Command/ConnectWise RMM - Delay in processing tickets for ConnectWise PSA We are currently investigating reports where the tickets generated by RMM/HelpDesk is delayed to ...	24 minutes
Feb 27, 2024 09:10 PM CET	Minor Investigating - Help Desk Services \| Ticket Sync Issue investigating Ticket Sync Issue – We're aware of a problem where tickets from partners aren't syn...	about 2 hours
Oct 28, 2023 01:00 AM CEST	Minor Investigating - ConnectWise RMM/Command - Delay in syncing tickets with PSA We are currently investigating reports of Delay in syncing the tickets with PSA for ConnectWise R...	about 9 hours

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User comments about ConnectWise Help Desk Services™ status

See what users are saying about ConnectWise Help Desk Services™ issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

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Monitoring ConnectWise since January 2023

ConnectWise Help Desk Services™ is part of ConnectWise. Check the ConnectWise's status.

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4 incidents in 2025

Frequently Asked Questions

Is ConnectWise Help Desk Services™ down today?

ConnectWise Help Desk Services™ is down. You can check ConnectWise Help Desk Services™ status and incident details on the top of the page. IsDown continuously monitors ConnectWise Help Desk Services™ official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current ConnectWise Help Desk Services™ status?

ConnectWise Help Desk Services™ seems to be having problems. You can check ConnectWise Help Desk Services™ status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a ConnectWise Help Desk Services™ outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is ConnectWise Help Desk Services™ down today or just slow?

Currently there's no report of ConnectWise Help Desk Services™ being slow. Check on the top of the page if there are any reported problems by other users.

How are ConnectWise Help Desk Services™ outages detected?

IsDown monitors the ConnectWise Help Desk Services™ official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is ConnectWise Help Desk Services™ having an outage right now?

ConnectWise Help Desk Services™ last outage was on June 30, 2025 with the title "Help Desk and NOC Services Chat Functionality"

How IsDown compares to DownDetector when monitoring ConnectWise?

IsDown and DownDetector help users determine if ConnectWise is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ConnectWise's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.