Live ConnectWise Help Desk Services™ status. See if ConnectWise Help Desk Services™ is down, view recent outages, and get real-time alerts when problems start.
ConnectWise Help Desk Services™ is operational
IsDown pulls data from ConnectWise's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 22 incidents for ConnectWise Help Desk Services™ since started monitoring ConnectWise status in January 2023. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.
4 days ago · lasted about 1 hour
We are investigating reports of customers unable to reach Help Desk Services and NOC Services (US Only) via Chat. We advise that our partners inform their customers to reach out the Help Desk Services and NOC Services via phone at below numbers: ...
4 months ago · lasted about 16 hours
We have identified issue of saving Helpdesk Security related requests from ASIO Portal
4 months ago · lasted 28 minutes
We are currently investigating reports of issues on phone, chat, email and PSA on Help Desk Services. We will follow up with more information soon.
We've tracked and collected 22 incidents for ConnectWise Help Desk Services™ since started monitoring ConnectWise status
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ConnectWise Help Desk Services™ isn't down. You can check ConnectWise Help Desk Services™ status and incident details on the top of the page. IsDown continuously monitors ConnectWise Help Desk Services™ official status page every few minutes. In the last 24 hours, there were 0 outages reported.
ConnectWise Help Desk Services™ is currently operational. You can check ConnectWise Help Desk Services™ status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of ConnectWise Help Desk Services™ being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the ConnectWise Help Desk Services™ official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
ConnectWise Help Desk Services™ last outage was on June 02, 2025 with the title "Investigating - Expert Services | Unable to reach HD via Chat"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor ConnectWise with maximum flexibility
IsDown monitors ConnectWise Help Desk Services™ for major outages. A major outage is when ConnectWise Help Desk Services™ experiences a critical issue that severely affects one or more services/regions. When ConnectWise marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors ConnectWise status page for minor outages. A minor outage is when ConnectWise Help Desk Services™ experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in ConnectWise status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors ConnectWise and all their 32 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
ConnectWise and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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