What is ConnectWise Help Desk Services™ status right now?

ConnectWise Help Desk Services™ is experiencing issues. Check ConnectWise Help Desk Services™ service health and outages at the top of this page for real-time updates.

When was the last ConnectWise Help Desk Services™ outage?

The last ConnectWise Help Desk Services™ outage was on June 30, 2025: "Help Desk and NOC Services Chat Functionality"

How do I check if ConnectWise Help Desk Services™ is down?

Use IsDown to monitor ConnectWise Help Desk Services™ status and get alerts when ConnectWise Help Desk Services™ is down. You can also check the official ConnectWise status page.

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ConnectWise Help Desk Services™ status. Is ConnectWise Help Desk Services™ down right now?

Q: Is ConnectWise Help Desk Services™ down today?

ConnectWise Help Desk Services™ is not down today according to the official status page. IsDown monitors ConnectWise status continuously for outages and service health issues.

Q: How do I get alerts when ConnectWise Help Desk Services™ is down?

Create an IsDown account to monitor ConnectWise Help Desk Services™ status. Get instant alerts via Slack, PagerDuty, or email when ConnectWise Help Desk Services™ outages occur.

ConnectWise status updated 2 minutes 16 seconds ago

Is ConnectWise Help Desk Services™ down?

ConnectWise Help Desk Services™ is working normally

IsDown last checked ConnectWise Help Desk Services™ status on January 26, 2026 at 04:06 AM UTC. We've received 0 user reports in the past 24 hours.

Monitoring since Jan 2023 · 23 incidents caught · 32 components tracked in real-time

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ConnectWise Help Desk Services™ service health over the last 24 hours

This chart shows the number of user-reported issues for ConnectWise Help Desk Services™ service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

ConnectWise Help Desk Services™ Outage Map

ConnectWise outage map showing where users report when ConnectWise is down

See where users report ConnectWise Help Desk Services™ is down. The map shows recent ConnectWise Help Desk Services™ outages from around the world.

ConnectWise Help Desk Services™ Outage Map

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Monitor ConnectWise Help Desk Services™ status and outages

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

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Latest ConnectWise Help Desk Services™ outages detected by IsDown

Check ConnectWise Help Desk Services™ status history below. IsDown detects when ConnectWise Help Desk Services™ is down, tracking both official outages and user-reported issues.

about 7 hours

Help Desk and NOC Services Chat Functionality

Jun 30, 2025 at 06:51 PM

about 1 hour

Investigating - Expert Services | Unable to reach HD via Chat

Jun 02, 2025 at 09:07 PM

about 16 hours

Help Desk - Errors on saving Helpdesk Security related requests

Jan 28, 2025 at 08:26 PM

28 minutes

Investigating - Help Desk Services

Jan 27, 2025 at 07:31 PM

about 13 hours

Investigating - HelpDesk Services Degration

Jul 19, 2024 at 10:01 AM

about 4 hours

Investigating - ConnectWise RMM - Delay in syncing tickets from RMM to PSA

Jul 09, 2024 at 03:35 PM

about 1 hour

Monitoring - Help Desk Services | Shortlink Depricartion

May 10, 2024 at 08:58 PM

24 minutes

Investigating - Command/ConnectWise RMM - Delay in processing tickets for Con...

Apr 26, 2024 at 08:48 PM

about 2 hours

Investigating - Help Desk Services | Ticket Sync Issue

Feb 27, 2024 at 08:10 PM

about 9 hours

Investigating - ConnectWise RMM/Command - Delay in syncing tickets with PSA

Oct 27, 2023 at 11:00 PM

Title	Started At	Duration
Help Desk and NOC Services Chat Functionality Our team is actively working to resolve the issue affecting Help Desk Services and NOC Services C...	Jun 30, 2025 at 06:51 PM UTC	about 7 hours
Investigating - Expert Services \| Unable to reach HD via Chat We are investigating reports of customers unable to reach Help Desk Services and NOC Services (US...	Jun 02, 2025 at 09:07 PM UTC	about 1 hour
Help Desk - Errors on saving Helpdesk Security related requests We have identified issue of saving Helpdesk Security related requests from ASIO Portal	Jan 28, 2025 at 08:26 PM UTC	about 16 hours
Investigating - Help Desk Services We are currently investigating reports of issues on phone, chat, email and PSA on Help Desk Servi...	Jan 27, 2025 at 07:31 PM UTC	28 minutes
Investigating - HelpDesk Services Degration We are currently investigating reports of users experiencing difficulties in reaching our Help De...	Jul 19, 2024 at 10:01 AM UTC	about 13 hours
Investigating - ConnectWise RMM - Delay in syncing tickets from RMM to PSA We are investigating issue where the ticket sync from RMM to PSA is delayed.	Jul 09, 2024 at 03:35 PM UTC	about 4 hours
Monitoring - Help Desk Services \| Shortlink Depricartion There was a degradation on short link creation, a fix has been applied and closely monitoring it.	May 10, 2024 at 08:58 PM UTC	about 1 hour
Investigating - Command/ConnectWise RMM - Delay in processing tickets for ConnectWise PSA We are currently investigating reports where the tickets generated by RMM/HelpDesk is delayed to ...	Apr 26, 2024 at 08:48 PM UTC	24 minutes
Investigating - Help Desk Services \| Ticket Sync Issue investigating Ticket Sync Issue – We're aware of a problem where tickets from partners aren't syn...	Feb 27, 2024 at 08:10 PM UTC	about 2 hours
Investigating - ConnectWise RMM/Command - Delay in syncing tickets with PSA We are currently investigating reports of Delay in syncing the tickets with PSA for ConnectWise R...	Oct 27, 2023 at 11:00 PM UTC	about 9 hours

Get alerts when ConnectWise Help Desk Services™ is down

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Frequently Asked Questions

Is ConnectWise Help Desk Services™ down today?

ConnectWise Help Desk Services™ is down. You can check ConnectWise Help Desk Services™ status and incident details on the top of the page. IsDown continuously monitors ConnectWise Help Desk Services™ official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current ConnectWise Help Desk Services™ status?

ConnectWise Help Desk Services™ seems to be having problems. You can check ConnectWise Help Desk Services™ status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a ConnectWise Help Desk Services™ outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is ConnectWise Help Desk Services™ down today or just slow?

Currently there's no report of ConnectWise Help Desk Services™ being slow. Check on the top of the page if there are any reported problems by other users.

How are ConnectWise Help Desk Services™ outages detected?

IsDown monitors the ConnectWise Help Desk Services™ official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is ConnectWise Help Desk Services™ having an outage right now?

ConnectWise Help Desk Services™ last outage was on June 30, 2025 with the title "Help Desk and NOC Services Chat Functionality"

How IsDown compares to DownDetector when monitoring ConnectWise?

IsDown and DownDetector help users determine if ConnectWise is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ConnectWise's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.