Is ConnectWise Help Desk Services™ Down? ConnectWise Help Desk Services™ Status & Outages
ConnectWise status updated
What is ConnectWise Help Desk Services™ status right now?
ConnectWise Help Desk Services™ is working normally
IsDown last checked ConnectWise Help Desk Services™ status on at . We've received 0 user reports in the past 24 hours.
Monitoring since Jan 2023
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24 incidents caught
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32 components tracked in real-time
ConnectWise Help Desk Services™ service health over the last 24 hours
This chart shows the number of user-reported issues for ConnectWise Help Desk Services™ service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
Outage Map
See where users report ConnectWise Help Desk Services™ is down. The map shows recent ConnectWise Help Desk Services™ outages from around the world.
ConnectWise Help Desk Services™ Outage Map
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ConnectWise Downtime Health — Last 90 Days
In the last 90 days, ConnectWise had 1 incident with a median duration of 4 hours 27 minutes.
1
Incidents
0
Major Outages
1
Minor Incidents
4
hour
Median Resolution
Recent ConnectWise Help Desk Services™ outages detected by IsDown
Full incident reports for recent ConnectWise Help Desk Services™ outages, including timelines, affected components, and resolution details.
about 16 hours
Jan 28, 2025 at 01:26 PM
about 4 hours
Jul 09, 2024 at 09:35 AM
24 minutes
Apr 26, 2024 at 02:48 PM
| Title | Started At | Duration |
|---|---|---|
|
We are currently investigating reports of delays in syncing Helpdesk tickets to PSA. We will foll...
|
Mar 11, 2026 at 07:40 PM UTC
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about 4 hours |
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Our team is actively working to resolve the issue affecting Help Desk Services and NOC Services C...
|
Jun 30, 2025 at 06:51 PM UTC
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about 7 hours |
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We are investigating reports of customers unable to reach Help Desk Services and NOC Services (US...
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Jun 02, 2025 at 09:07 PM UTC
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about 1 hour |
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We have identified issue of saving Helpdesk Security related requests from ASIO Portal
|
Jan 28, 2025 at 08:26 PM UTC
|
about 16 hours |
|
We are currently investigating reports of issues on phone, chat, email and PSA on Help Desk Servi...
|
Jan 27, 2025 at 07:31 PM UTC
|
28 minutes |
|
We are currently investigating reports of users experiencing difficulties in reaching our Help De...
|
Jul 19, 2024 at 10:01 AM UTC
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about 13 hours |
|
We are investigating issue where the ticket sync from RMM to PSA is delayed.
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Jul 09, 2024 at 03:35 PM UTC
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about 4 hours |
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There was a degradation on short link creation, a fix has been applied and closely monitoring it.
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May 10, 2024 at 08:58 PM UTC
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about 1 hour |
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We are currently investigating reports where the tickets generated by RMM/HelpDesk is delayed to ...
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Apr 26, 2024 at 08:48 PM UTC
|
24 minutes |
|
investigating Ticket Sync Issue – We're aware of a problem where tickets from partners aren't syn...
|
Feb 27, 2024 at 08:10 PM UTC
|
about 2 hours |
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Frequently Asked Questions
Is ConnectWise Help Desk Services™ down today?
ConnectWise Help Desk Services™ isn't down. You can check ConnectWise Help Desk Services™ status and incident details on the top of the page. IsDown continuously monitors ConnectWise Help Desk Services™ official status page every few minutes. In the last 24 hours, there were 0 outages reported.
What is the current ConnectWise Help Desk Services™ status?
ConnectWise Help Desk Services™ is currently operational. You can check ConnectWise Help Desk Services™ status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Is there a ConnectWise Help Desk Services™ outage now?
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Is ConnectWise Help Desk Services™ down today or just slow?
Currently there's no report of ConnectWise Help Desk Services™ being slow. Check on the top of the page if there are any reported problems by other users.
How are ConnectWise Help Desk Services™ outages detected?
IsDown monitors the ConnectWise Help Desk Services™ official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Is ConnectWise Help Desk Services™ having an outage right now?
ConnectWise Help Desk Services™ last outage was on March 11, 2026 with the title "Investigating - PSA Ticket Sync"
How often does ConnectWise Help Desk Services™ go down?
IsDown has tracked 24 ConnectWise Help Desk Services™ incidents since January 2023. When ConnectWise Help Desk Services™ goes down, incidents typically resolve within 267 minutes.
Is ConnectWise Help Desk Services™ down for everyone or just me?
Check the ConnectWise Help Desk Services™ status at the top of this page. IsDown combines official status page data with user reports to show whether ConnectWise Help Desk Services™ is down for everyone or if the issue is on your end.
How IsDown compares to DownDetector when monitoring ConnectWise?
IsDown and DownDetector help users determine if ConnectWise is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ConnectWise's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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