Outage in ConnectWise

Help Desk and NOC Services Chat Functionality

Resolved Minor
June 30, 2025 - Started 4 months ago - Lasted about 7 hours

Incident Report

Our team is actively working to resolve the issue affecting Help Desk Services and NOC Services Chat.
We’ve made progress in addressing the problem impacting text functionality and are currently developing a fix. We will share further updates as more information becomes available.
Components affected
ConnectWise Help Desk Services™
The Status Page Aggregator Built for IT Teams

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
4 months ago - at 06/30/2025 06:49PM

Our team is actively working to resolve the issue affecting Help Desk Services and NOC Services Chat.
We’ve made progress in addressing the problem impacting text functionality and are currently developing a fix. We will share further updates as more information becomes available.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook