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We are investigating reports of customers unable to reach Help Desk Services and NOC Services (US Only) via Chat. We advise that our partners inform their customers to reach out the Help Desk Services and NOC Services via phone at below numbers:
Help Desk Services:
- US: +1 866 520-6414
- AU: +611800950754
- UK: +44 13 4453-5341
- Taiwan: +886 801491168
- India: 000 800 082 0045
- France: +33 801 84 14 18
- Netherlands: +318 0002 28288
- Toll: +1 724 -720-9076
NOC Services: +19142191881
The reports of customers cannot reach out expert services via chat has been identified and a resolution is in progress.
A fix has been implemented and we are monitoring the results.
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