Outage in ConnectWise
Investigating - HelpDesk Services Degration
Resolved Minor
July 19, 2024 - Started about 1 year ago
- Lasted about 13 hours
Incident Report
We are currently investigating reports of users experiencing difficulties in reaching our Help Desk Services via email, Additionally, there is a significant delay in our Help Desk Services, and scheduling tickets is currently unavailable.
Components affected
ConnectWise Help Desk Services™
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Latest Updates ( sorted recent to last )
about 1 year ago - at 07/19/2024 09:57AM
We are currently investigating reports of users experiencing difficulties in reaching our Help Desk Services via email, Additionally, there is a significant delay in our Help Desk Services, and scheduling tickets is currently unavailable.
about 1 year ago - at 07/19/2024 04:24PM
A fix has been implemented and we are monitoring the results.
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