Outage in ConnectWise

Investigating - RMM Agent components missing after installation

Resolved Minor
January 15, 2025 - Started 22 days ago - Lasted about 1 hour

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Outage Details

We are experiencing a possible issue with RMM Agent on AU Region where all components of the Agent are not present after Agent installs successfully. This issue is limited to AU region for endpoints which were installed in the last few days.

We will follow up with more information soon.
Components affected
ConnectWise Command ConnectWise RMM™
Latest Updates ( sorted recent to last )
22 days ago - at 01/15/2025 07:51AM

We are experiencing a possible issue with RMM Agent on AU Region where all components of the Agent are not present after Agent installs successfully. This issue is limited to AU region for endpoints which were installed in the last few days.

We will follow up with more information soon.

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