Outage in ConnectWise

ConnectWise CPQ Etilize Search Capabilities

Resolved Minor
January 28, 2025 - Started 10 months ago - Lasted about 16 hours

Incident Report

We are experiencing issues with Etilize search capabilities that are causing users to receive a "Value cannot be null. Parameter name: source" error. The team has identified the root cause and are working to resolve the issue.
Components affected
ConnectWise CPQ™ (formerly Sell)

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Latest Updates ( sorted recent to last )
10 months ago - at 01/28/2025 07:55PM

We are experiencing issues with Etilize search capabilities that are causing users to receive a "Value cannot be null. Parameter name: source" error. The team has identified the root cause and are working to resolve the issue.

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