Outage in ConnectWise
Investigating - BrightGauge syncs are not running
Resolved Minor
October 20, 2025 - Started about 1 month ago
- Lasted about 3 hours
Incident Report
Due to the ongoing AWS outage, BrightGauge syncs are currently impacted. Our team is actively monitoring the AWS status and working to restore functionality. We’ll provide updates as soon as possible.
Components affected
ConnectWise BrightGauge, a solutionNeed to monitor ConnectWise outages?
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Latest Updates ( sorted recent to last )
about 1 month ago - at 10/20/2025 05:28PM
Due to the ongoing AWS outage, BrightGauge syncs are currently impacted. Our team is actively monitoring the AWS status and working to restore functionality. We’ll provide updates as soon as possible.
about 1 month ago - at 10/20/2025 07:10PM
Unfortunately, today’s delays are tied to ongoing service issues with AWS, which are outside of our direct control. As a result, some datasets may appear stale and exceed their designated sync intervals. While we are actively monitoring the situation and working to mitigate any downstream impact.
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