Outage in ConnectWise

Investigating - RMM Device group processing delay

Resolved Minor
December 18, 2025 - Started 21 days ago - Lasted about 13 hours

Incident Report

We are experiencing a delay in recalculation of Device Groups. We will follow up with more information soon.

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Latest Updates ( sorted recent to last )
21 days ago - at 12/18/2025 05:25PM

We are experiencing a delay in recalculation of Device Groups. We will follow up with more information soon.

21 days ago - at 12/18/2025 05:49PM

A fix for the delay in device group recalculation has been identified, and work on the resolution is currently in progress.

21 days ago - at 12/18/2025 08:27PM

Device group recalculations are now functioning as expected following the implementation of a fix. We are currently monitoring the results.

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