Outage in ConnectWise
Investigating - RMM UAC Prompts
Resolved Minor
January 08, 2026 - Started 4 days ago
- Lasted about 2 hours
Incident Report
We are currently investigating reports of Windows UAC prompts related to Winget on RMM endpoints . We will follow up with more information soon.
Components affected
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Latest Updates ( sorted recent to last )
4 days ago - at 01/08/2026 12:40PM
We are currently investigating reports of Windows UAC prompts related to Winget on RMM endpoints . We will follow up with more information soon.
4 days ago - at 01/08/2026 01:10PM
Root cause of the UAC prompt issue has been identified and a resolution is in progress.
4 days ago - at 01/08/2026 01:53PM
RMM Third-party patching triggers WinGet upgrade to ensure the latest WinGet version on endpoints, but this invokes a Windows App Runtime dependency install/update requiring machine-wide elevation. As a result, non-admin users see UAC credential prompts. A new version of Third Party Patching plugin has been rolled out to address this issue and we are monitoring the results.
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