Outage in ConnectWise
Investigating - RMM triggering GPUpdate
Resolved Minor
February 26, 2026 - Started about 23 hours ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
ConnectWise RMM agents were triggering GPUpdate processes on endpoints, causing high CPU usage on affected systems. The team identified the problematic process and reverted recent changes to stop further execution. The issue was resolved by rolling out fixes across all endpoints over a 2.1 hour period.
We have investigating an issue with RMM agent triggering GPUpdate on endpoints causing High CPU on some endpoints. We will follow up with more information soon.
Components affected
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Latest Updates ( sorted recent to last )
about 23 hours ago - at 02/26/2026 05:29PM
We have investigating an issue with RMM agent triggering GPUpdate on endpoints causing High CPU on some endpoints. We will follow up with more information soon.
about 22 hours ago - at 02/26/2026 05:38PM
We have identified the process that was triggering the GPUpdate on the endpoints. We are currently reverting the recent changes to prevent further execution.
about 22 hours ago - at 02/26/2026 06:15PM
We have successfully initiated the rollout of the changes across all endpoints and are actively monitoring the issue.
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