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Outage in ConnectWise

Investigating - PSA Ticket Sync

Resolved Minor
March 11, 2026 - Started about 5 hours ago - Lasted about 4 hours

Incident Report

Summary AI Generated

ConnectWise experienced delays in syncing Helpdesk tickets to their PSA system, affecting the ConnectWise Help Desk Services. The incident lasted 4.5 hours and was classified as minor severity. The service was under investigation with no resolution details provided in the final update.

We are currently investigating reports of delays in syncing Helpdesk tickets to PSA. We will follow up with more information soon.
Components affected
ConnectWise Help Desk Services™

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Latest Updates ( sorted recent to last )
about 5 hours ago - at 03/11/2026 07:37PM

We are currently investigating reports of delays in syncing Helpdesk tickets to PSA. We will follow up with more information soon.

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