Outage in ConnectWise
Investigating - ScreenConnect Session Stuck Issue
Resolved Minor
March 30, 2026 - Started about 1 month ago
- Lasted 1 day
Incident Report
Summary AI Generated
ConnectWise Control experienced an issue where ScreenConnect sessions were getting stuck during negotiation on one host server. A fix was implemented after approximately 2.5 hours and the service was being monitored for stability.
We are currently investigating reports of ScreenConnect Sessions Stuck On Negotiation on one Host server on ScreenConnect. We will follow up with more information soon.
Components affected
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Latest Updates ( sorted recent to last )
about 1 month ago - at 03/30/2026 04:13AM
We are currently investigating reports of ScreenConnect Sessions Stuck On Negotiation on one Host server on ScreenConnect. We will follow up with more information soon.
about 1 month ago - at 03/30/2026 06:36AM
A fix has been implemented and we are monitoring the results.
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