Outage in ConnectWise
Investigating - PSA server errors
Resolved Minor
April 20, 2026 - Started 1 day ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
ConnectWise PSA experienced server errors and 404 errors that prevented users from entering tickets. The issue was identified and resolved with a fix implementation within 1.3 hours. The service was restored and monitored for stability.
We are currently investigating reports of 404 errors and server errors when entering tickets. We will follow up with more information soon.
Components affected
ConnectWise PSA™ (formerly Manage)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
1 day ago - at 04/20/2026 03:47PM
We are currently investigating reports of 404 errors and server errors when entering tickets. We will follow up with more information soon.
1 day ago - at 04/20/2026 04:05PM
The cause of the errors has been identified and a resolution is in progress.
1 day ago - at 04/20/2026 04:16PM
A fix has been implemented and we are monitoring the results.
source IsDown
Users report possible problems with ConnectWise
Reports started 16 minutes before official outage was reported
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