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Outage in ConnectWise

Investigating -x360Cloud Backup Performance Degradation

Minor
November 13, 2026 - Started 2 days ago

Incident Report

We are currently investigating reports of backup performance degradation on x360Cloud. We will follow up with more information soon.
What is impacted:
- Backup processing and status reporting for Microsoft 365 and Google

What is not impacted:
- x360Cloud web application accessibility
- Previously protected backup data

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Latest Updates ( sorted recent to last )
2 days ago - at 11/13/2026 02:39AM

We are currently investigating reports of backup performance degradation on x360Cloud. We will follow up with more information soon.
What is impacted:
- Backup processing and status reporting for Microsoft 365 and Google

What is not impacted:
- x360Cloud web application accessibility
- Previously protected backup data

1 day ago - at 11/13/2026 03:00PM

We have identified the cause of the backup performance degradation on x360Cloud as an ongoing Microsoft 365 service issue affecting multiple Microsoft services. Microsoft is actively working to restore normal service.

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