Outage in Contentful

AI Actions & Workflow Automations executions are delayed

Resolved Minor
October 21, 2025 - Started 5 days ago - Lasted about 3 hours
Official incident page

Incident Report

Our monitoring systems have detected an outage of a upstream provider orchestrating jobs that are responsible for executing AI Actions and Workflow Automations. We expect to see delayed execution.
Components affected
Contentful Content Management API Contentful Web App

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 10/21/2025 01:53PM

AI Actions & Workflow Automations executions have been recovered to normal speed.

MONITORING 5 days ago - at 10/21/2025 01:21PM

Our upstream provider has implemented a fix and we are seeing AI Actions and Automations recovery on execution durations. We are monitoring the health of the systems.

IDENTIFIED 5 days ago - at 10/21/2025 12:57PM

Our upstream provider has identified the cause of the issue and working on resolving it at the moment.

INVESTIGATING 5 days ago - at 10/21/2025 11:01AM

Our monitoring systems have detected an outage of a upstream provider orchestrating jobs that are responsible for executing AI Actions and Workflow Automations. We expect to see delayed execution.

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Customer expierencing issues using the Contentful WepApp - 19 days ago

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