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Outage in Contentful

Some customers are experiencing issues logging in

Resolved Major
May 04, 2026 - Started 3 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Contentful experienced a major service incident where customers could not log in and were not receiving email communications including invitations and password resets. The issue affected the website component and prevented users from accessing their accounts through SSO login. The problem was identified and resolved after 3.2 hours, with email delivery restored and login functionality fully operational.

Some customers are experiencing issues logging in/receiving email communication such as invitations and password resets. We are investigating.
Components affected
Contentful Website

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 05/04/2026 04:30PM

The issue has been resolved.

MONITORING 3 days ago - at 05/04/2026 02:08PM

All issues have been resolved, we are monitoring the situation.

IDENTIFIED 3 days ago - at 05/04/2026 02:06PM

We have identified the issue and are addressing it. Most emails are being sent again. SSO login issues have been resolved

INVESTIGATING 3 days ago - at 05/04/2026 01:20PM

Some customers are experiencing issues logging in/receiving email communication such as invitations and password resets. We are investigating.

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