Outage in Contentful
Insights Dashboard failing to load
Resolved MajorIncident Report
Summary AI Generated
Contentful's Insights Dashboard was unavailable for approximately 3.2 hours due to degraded performance from an upstream data provider, rendering Optimization insights inaccessible. The Insights API was the affected component. The upstream issue was resolved, restoring normal Dashboard and API operation.
We are investigating an issue where the Contentful Insights Dashboard is failing to load for customers.
Components affected
Contentful Insights APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 10/20/2026 10:28AM
This incident has been resolved.
MONITORING
7 days ago - at 10/20/2026 09:53AM
The issue with our upstream provider has been resolved and the Insights API and Dashboard are back to normal operation. We are monitoring the situation.
INVESTIGATING
7 days ago - at 10/20/2026 08:57AM
Our upstream data provider is experiencing degrading performance, making most of our Optimization insights unavailable
INVESTIGATING
7 days ago - at 10/20/2026 07:22AM
We are investigating an issue where the Contentful Insights Dashboard is failing to load for customers.
Latest Contentful outages
Issues with advanced caching on Content Delivery API - 26 days ago
CORS errors on CDA - 28 days ago
Cross-space content missing from CDA responses for some customers - about 2 months ago
Stale entries on Content Delivery API - about 2 months ago
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